top of page

About Us

At Itsupcycled , we pride ourselves with helping  breathe new life into one-of-a-kind items. We will shatter your idea of “thrift“, and our unbelievable selection of everyday items will help you find what you need up to 90% 0ff retail .


The Thrill of Discovery

We live for the thrill of finding something unique. We add hundreds of new items everyday, so you never know what you may find. While most consignment sites are focused on high fashion for women only. Itsupcycled is everyone's thrift store, even the family pet. We strive to offer practical and cool items that you can't get anywhere else.

Recycled, ReUse & Reduce

We care about finding good homes for things and keeping them out of landfills. We celebrate creative ways to reuse things. It’s totally satisfying to see customers eager in helping to reduce waste and be part of a community of others who reuse, working collectively toward a better planet and cleaner world.


We Welcome Thriftness

We believe that every dollar counts, and buying gently pre-owned items can add up to big savings in the long run. You work hard for your money and love thrifting, but local stores don’t carry a wide enough selection. We want to make it possible for you to find high-quality alternatives to buying brand new for anyone in your family, including your pet they're family too!

~Pricing Items~ will always list our items at a fair price. We use trends, useability, and other factors in pricing second-hand items at an excellent price-quality ratio. On average, our New, Like-New, Gently used, and Pre-loved items are offered to you the customer between 40% - 90% off their original retail price. What huge savings for the whole family.

  • To help kick start everyone's buying experience with  We offer all new customers a 1 time use  $10 off coupon ~ SAVE10 on any order $20 or more. Sign up and get more coupon offers and join our rewards for additional added savings on top of already reduced prices.

 Payments & Returns

For customers shopping within the U.S., we accept most major credit cards and debit cards. This includes Visa, Mastercard, American Express, Discover, and JCB.  We do not accept prepaid credit cards without a registered billing address. You may also complete your purchase with ApplePay, PayPal, Afterpay, Affirm, or Klarna.​

Please note that itsupcycled charges all applicable sales taxes based on an order's shipping address.

To qualify for a return you must submit your return request within 14 days of arrival, based on shipper tracking details. If you have an Account, and you purchased from the account, you will have 30 days instead.


You may request a return up to 1 time per order during the 14-day period. Requests after the 14-day time frame are not eligible for return. If you have an Account, and you purchased from the account, you will have 30 days instead.


All returns must be shipped using an issued shipping label provided from our Returns email within 48 hours after submitting your return request. We will not accept returns using a label not obtained from will issue a refund as Store Credit Only and Amount returned is based on the return reason and return inspection upon arrival at our fulfillment center. Refunds will be issued within 2-4 business days after arrival at our fulfillment center. Refunds will only be issued for items that arrive at our fulfillment center. Refunds will only be issued for items that are received back in the same condition they were originally shipped. 

  • Please All orders purchased will be refunded in Store Credit regardless of the return reason.


You will only receive a cash refund if the following reasons are found to be accurate:

  • Item is Significantly NOT as described, Item(s)are or were NOT in stock or Wrong Item was Sent.

We must file a claim with shipping provider first, in the event the following reasons are found to be accurate:​

  • Damaged during shipping

You will ONLY be refunded up to the covered value of said item(s) and the shipping carrier will provide refund. Refunds to the original form of payment will not include the cost of shipping! We will assist all customers in this process but can not guarantee approval.


Refunds as Store Credit will automatically add the credit to your itsupcycled account, or you will be sent a Store Credit code if you checked out as a guest initially. 

Final Sale & Return Form 

All Items in the following categories are NO RETURN OR REFUND.

  • Sports/Outdoors, Repurposed/Upcycled Clothing and items, Toys, Accessories, Books/Comics, Collectibles, Footwear, Games /Electronics , Handbags and Clearance/final sale items are non-returnable. Be sure to ask questions if needed or request additional pictures if needed to determine your purchase. We will go the extra mile to ensure your purchase is a pleasant experience.

  • Can't find your return form, No problem just Click Here and use CTRL P and ​Print the form, Fill Out Form, Include in box with return, Ship via USPS provided label. 

Shipping & Faqs

  • How long does it take to ship my order?
    Orders are usually ships within 1-3 business days after placing the order.

  • How do I track my order?
    Once shipped, you’ll get a confirmation email that includes a tracking number and additional information regarding tracking your order.

  • Why was I charged a $3.99 restock fee on my return?
    Due to increased shipping costs across the country a  $3.99 return restock fee will now be applied to all return shipments. This fee will be removed from your refund total. Shipping is never refunded.

  • How do I make changes to an existing order?
    Changes to an existing order can be made as long as the order is still in “processing” status. Please contact our team via email and we’ll make sure to apply the needed changes. If your order has already been shipped, we cannot apply any changes to it. If you are unhappy with your order when it arrives, please contact us for any changes you may require.

  • Do you sell gift cards?
    We offer the option to purchase a gift card for our store

  • Military and APO Shipping
    We ship to all USA military territories and Flat Rate USA.


  • International Customers
    Our shipping is Flat Rate and We ship to the following countries: United Kingdom, Canada, Australia, France, Italy, Japan, Switzerland, Germany, Ireland , and Mexico. If you do not see your country listed as we grow we will explore adding more countries.

Condition & Sanitization

What does 'New, Like New , Gently Used and Pre-Loved mean'?  

  • 'NEW' stands for just that New items in or out the Package.'   These are terms used to describe items that are still in 'NEW' condition, 

  • Items that are no longer in a package may have been taken out the box or package and maybe played with or worn once and have no visible signs of use is 'LIKE NEW'.

  • Items that are no longer in a package may have been taken out the box or package and gently played with or worn and may show some small blemish and otherwise show no other visible signs of use is 'GENTLY USED'.

  • 'PRE-LOVED'  This is used to describe Items that have been played with or worn and shows many signs of wear but, are fully functional.

  • 'VINTAGE' This is used to describe Items that have been played with and are Pre- year 2000's. May have aging of packaging or item but is still in wearable or Useful condition. 


Sanitization of every item offered: All clothing are freshly laundered if used. All items are wiped down and cleaned prior to shipping. All items are tested and guaranteed to work unless stated in the description. All  cleaning supplies used are deemed Eco-Friendly ,are specific to kill germs on toys and deemed safe for children and pets.


How often we clean toys?

  • All toys are cleaned and sanitized upon Arrival , and prior to item being Shipped to customer.

Selling With Us

Coming Soon!

bottom of page